In this article, we’re going to introduce you to pink screen issues on HP laptops and how to fix them. The pink screen is a common problem for most modern laptops, which is usually caused by the non-uniformity of backlight or color settings. We will discuss some possible methods that can help you solve this problem.
Why having pink screen issue on hp laptop
The main reason you have a pink screen on your computer is that there is a problem with the driver. This can be fixed by updating the driver on your laptop.
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If this doesn’t fix the issue, then it may be that there is an issue with the graphics card on your laptop. In this case, you will need to replace it for it to work properly again.
1. Open your laptop to access the screen
The first step is also the scariest, so let’s get it out of the way: you need to open up your laptop. First, make sure it (and you) are on a stable surface and that you have room to work. It’s also a good idea to unplug the power cable and remove any peripherals (USB devices, etc.). Next, be aware that opening your laptop may void its warranty—so if you’re still under warranty, check with HP before proceeding.
Otherwise, here we go! Get your screwdriver ready. Unscrew every screw on your laptop—some are hidden behind stickers or rubber feet pads. If there’s a compartment for an extra battery or an SD card slot, unscrew them as well: they might be covering some screws.
Once all of the screws are removed from the bottom panel of the laptop and from any compartments, lift off the panels—some laptops just require you to pry them open using yor fingers; others require a special tool called “spudger” which can be found at most electronics stores or online retailers (i.e., Amazon). This will provide access to both sides of your screen and allow for easy installation when you’re done repairing it.
2. Disconnect the computer
a. Unplug the power cord from the computer and disconnect any external devices (printers, cameras, scanners, USB hubs, etc.).
b. Remove the battery from the battery bay on your HP laptop:
c. Disconnect the monitor from the computer by squeezing the monitor latches together and then pulling apart.
d. Wait 10 minutes before reconnecting everything to allow for any residual charge to dissipate.
e. Reconnect all external devices and the power cord to your computer; then turn on your computer
3. Power on the computer again
If the “pink screen of death” appears again, the problem may be related to software rather than hardware. Follow these steps to remove and replace your video drivers:
- Power off the computer completely and unplug all external devices.
- Disconnect the power cable from the device, then press and hold down the power button until all remaining power drains out of the system (approximately 30 seconds). This is not a required step but can help drain any static charge that remains, which helps reduce potential damage.
- Connect only the power cable to your computer, then turn on your computer. If you continue to experience pink or purple screens after completing this step, move on to Step 4. Otherwise, skip ahead to [Step 5.](https://support.hp.com/us-en/document/c00042529)
4. Uninstall recently installed programs and drivers
- Turn on the computer
- Tap the F8 key until Advanced Boot Options menu appears
- On the Advanced Boot Options screen, use arrow keys to select Safe Mode with Networking option
- Press Enter to get into Windows Safe Mode with Networking
- If you have logged in as an administrator account, type your password when it asks for permission and go ahead to follow next steps. If you are not an administrator account user, then you might need to ask a family member or friend who has an admin user account available to log in for you and help you perform the rest of steps below:
- Click Start menu, type uninstall in the search box and click on uninstall a program
- Locate that recently installed program or driver on the list of programs, right click on it and select Uninstall/Change
- Follow the instructions given by Windows wizard instructions to finish uninstalling it
5. Update drivers automatically
In the unlikely case that you have an old computer, your laptop screen may appear pink if it doesn’t have the correct graphics driver. This is a complex issue, so we recommend updating your drivers manually. If this sounds like too much work, you can use a driver update tool to do it automatically with just one click.
To update your graphics driver manually, first open Device Manager (right-click on Start and then select Device Manager). From there, expand Display adapters and identify your graphics card from the list. Right-click on this and select ‘Update Driver’.
You can now choose either ‘Search automatically for updated driver software’ or ‘Browse my computer for driver software’. The first option is generally easier to use but requires an active Internet connection to complete successfully.
To conclude, although the pink screen is a rare problem and there are no guaranteed fixes as of yet, you can attempt to fix it by updating your driver. If that doesn’t work, you should try uninstalling recent programs or drivers (anything from the past few days).
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If those above options don’t work for you, restarting your computer after waiting about 30 seconds can help solve the issue.
These are all temporary solutions, however, and there is currently no permanent solution to this problem. HP has not released any patch or update regarding this and will probably only give more specifics once they have completed their investigation of the issue.